FAQ

Frequently Asked Questions

Are you licensed investigators?

Yes, all of our associates and agents hold their individual PI License and our Principal Rod Moratti is Licenced to the New Zealand Courts (PI Licence Number 11-000674). This is important because the license system regulates who can operate in the industry and ensures that we are trustworthy and upstanding citizens.

We are also members of the NZIPI (New Zealand Institute of Professional Investigators Inc).

How much will it cost and how do I pay?

Depending on the type of task, we operate on an hourly rate or come to a set fee arrangement. Usually a trace inquiry will have a set fee which we will agree upon once the nature and difficulty of the task is known.

Surveillance can sometimes be undertaken by a solo agent but often requires two vehicles in secure radio contact so we can swap around and maintain covert surveillance.

The cost for standard surveillance is NZ$90 per agent hour plus mileage, any expenses and GST. The expenses depend on the task and may include, flights, accommodation, rental cars, parking, meals or more usually, a coffee or meal if the person we are following enters a cafe or restaurant and we need to blend in to maintain visual connection.

For surveillance jobs you need to allow us at least 30 minutes each way to and from the job.

We can provide a quote on application once we have discussed and assessed your requirements.

Payment is easy, either by PayPal, Internet banking, Western Union or any other method that suits you. If paying by PayPal you just go to www.paypal.com and click ‘send money’ then you can pay via your PayPal account or using your credit card to rod@moratti.co.nz If you have not used PayPal before we can send a money request to your email address to make things easier.

Investigation work is charged at NZ$150 per hour plus expenses and GST.

Every task is different so it is not possible to list all costs and fees here. Simply contact us and begin the process. We will be up front with you and on many occasions it will be possible to set fees. You will only have to deal with one contact person and your information is held with utmost confidentiality.

Can you access phone records or texts?

No we can’t. The tel-cos’ will not make that information available and the Privacy Act prevents us from accessing text or phone record information. However we are experienced at obtaining information in other ways so feel free to contact us and Rod will assess your case and advise the best action to take.

Can you access criminal records?

In New Zealand only the individual can obtain their own criminal history. In other words, if you are not the person or you don’t have their cooperation to complete the Ministry of Justice forms then you can’t obtain that information. For more information see here or visit the Ministry of Justice website.

Where in New Zealand do you operate?

We operate in every part of New Zealand including (but not restricted to) Kaitaia, Bay of Islands, Whangarei, Auckland, Hamilton, Tauranga, New Plymouth, Rotorua, Taupo, Gisborne, Palmerston North, Wellington, Blenheim, Nelson, Christchurch, Dunedin, Queenstown, Invercargill and West Coast. We also work in all Pacific Islands including Fiji, Samoa, Rarotonga and many others.

Our head office is in Auckland and we have satellite offices in the Bay Of Plenty (Tauranga/Mt Maunganui) and Wellington.

Can you undertake work in Australia or the Pacific Islands?

Yes we can. There are some difficulties with Australia and the Islands though because there are different states within and regulations are very different and often prohibitive. On occasion it is cheaper and quicker for us to travel to the place of enquiry to obtain the information; contact us and you may be surprised at how cost effective it is to get the information you require.

Is everything confidential?

Absolutely, we guarantee discretion and confidentiality. Your details are held securely and will never be shared. We have been licensed since 1989 and have an unblemished record of caring for our clients and deserving their trust.

How do you follow people?

Surveillance can be carried out without detection because we are highly experienced. We conduct operations ranging from the surveillance of spouses to an international multi-agent task over extended periods; no job is too large or too small. Because we are experienced, we will not be spotted and the evidence you require is obtained promptly and professionally.

Often vehicular surveillance is carried out utilising two cars and the agents are in contact via radio, often changing positions behind the target vehicle to avoid detection and ensure a successful operation. On foot or in public places like the street, bars, cafes and restaurants we blend in easily and can often be alongside the target listening to conversations or observing activity whilst remaining completely unnoticed.

Click here to find out more.

Are hidden cameras legal in New Zealand?

Yes they are, when installed to obtain evidence of suspected theft or wrongdoing. We have an extensive range of camera equipment that can be installed into almost any application. The lens’ are tiny and require a hole about the size of the nib of a ball point pen so they can be confidently concealed virtually anywhere. It is not legal to record audio without the consent of all concerned so we cannot add sound to this service, nor do we involve ourselves with bugging.

Can a Private Detective locate anyone?

Given an unlimited budget we can pretty much locate anyone on the planet. We do regularly locate individuals in other countries for clients and because of our vast experience in the business we are able to locate virtually anyone within New Zealand. We use sound investigative skills along with local knowledge of people and places, contacts and ingenuity.

Click here to learn more.

Can I call you for some free advice?

Of course- we are here to help and with our experience in dealing with such matters we can very often make things clear for you from the start. We are only an email or phone call away and we will understand your concerns. Remember, you will only have to deal with one point of contact and your information is guaranteed confidential.

How can I become a PI?

We receive many requests from individuals wishing to become a Private Investigator. Unfortunately positions are rare. If you are extremely lucky you may be able to align yourself with a currently licensed agency and work from the ground up. There are currently no positions available at Moratti & Associates.

Have an enquiry? Call us in confidence on 0800 667 288 (0800 MORATTI) or +64 27 695 8863